Jennifer Londoff- CIO

  1. So many projects, so much mismanagement. That's the refrain of many IT executives. Indeed, even with project management software, IT projects often wind up taking longer (much longer) than planned and costing more than budgeted.

    While no two projects are exactly the same, the issues that can affect — and potentially jeopardize — them are often quite similar. And even good project managers can make mistakes when wrangling a big, complex project — or when being bombarded with change requests.

    Here's what IT executives and project management professionals told us are the all-too-common mistakes they see project managers make — and advice for avoiding them.

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  2. Business leaders are not omniscient. If they want to find out what customers think about their products and services, or their brand, they need to ask them. And the most common, and seemingly easiest (and cost effective), way to do this is to send out a customer survey.

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    (Insider Story)
  3. To avoid violating regulations, which could result in tens of thousands of dollars (or more) of fines and negative publicity, healthcare providers must ensure that their facilities are in compliance and be constantly on the lookout for security threats.

    And “while the governance of information causes headaches for IT leaders across all industries, when it comes to healthcare, the myriad of confidentiality and privacy concerns for CIOs and health information management administrators creates added complexity,” says Ken Mortensen, data protection officer at InterSystems. One slip-up and “IT leaders risk exposing [sensitive] health information, or, even worse, contributing to an unfortunate patient outcome.”

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  4. Today, entrepreneurs and executives are just as likely to be working remotely as they are from a traditional office.  And, as anyone who has traveled for business knows, it’s not always easy to stay connected to colleagues and clients and get work done when you’re on the go. But these suggestions can help you be more productive wherever work takes you.

    To read this article in full or to leave a comment, please click here

    (Insider Story)
  5. Your business is hit with a ransomware attack. Or your ecommerce site crashes. Your legacy system stops working. Or maybe your latest software release has a major bug. These are just some of the problems that ecommerce, technology and other companies experience at one time or another.

    The issue is not if a problem – or crisis – occurs, but how your company handles it when it does. Manage the problem poorly, you risk losing customers, or worse. Handle a crisis promptly and professionally, you can fend off a public relations disaster and might even gain new customers.

    So what steps can businesses take to mitigate and effectively manage an IT-related crisis? Here are eight suggestions.

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