Jennifer Londoff- CIO

  1. Just because someone has the title of "project manager" does not mean he or she knows how to effectively manage projects, as many CIOs and other IT executives have learned the hard way.

    To be an effective project manager, one who can keep projects and the team on track, takes more than technical know-how. It also requires a number of non-technical skills, and it is these softer skills that often determine whether a project manager – and the project – will be a success.

    So how can you tell a good project manager from a bad one? CIO.com surveyed project management experts and executives to learn what skills are required to successfully manage projects--that is, to ensure that projects are kept on track and stay on budget.

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  2. One of the most difficult aspects of project management is setting and then managing expectations of both clients and stakeholders. While creating a timeline and defining the scope of a project upfront is helpful, if the expectations are unrealistic, the schedule and budget can easily blow up.

    What can project managers do to help ensure that all parties are on the same page and that projects hew closely to deadlines and budgets? Following are eight suggestions. 

    [ Find out how to pick the right project management methodology for your team and beware the most common project management mistakes. | Get the latest insights by signing up for CIO newsletters. ]

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  3. So many projects, so much mismanagement. That's the refrain of many IT executives. Indeed, even with project management software, IT projects often wind up taking longer (much longer) than planned and costing more than budgeted.

    While no two projects are exactly the same, the issues that can affect — and potentially jeopardize — them are often quite similar. And even good project managers can make mistakes when wrangling a big, complex project — or when being bombarded with change requests.

    Here's what IT executives and project management professionals told us are the all-too-common mistakes they see project managers make — and advice for avoiding them.

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  4. Business leaders are not omniscient. If they want to find out what customers think about their products and services, or their brand, they need to ask them. And the most common, and seemingly easiest (and cost effective), way to do this is to send out a customer survey.

    To read this article in full or to leave a comment, please click here

    (Insider Story)
  5. To avoid violating regulations, which could result in tens of thousands of dollars (or more) of fines and negative publicity, healthcare providers must ensure that their facilities are in compliance and be constantly on the lookout for security threats.

    And “while the governance of information causes headaches for IT leaders across all industries, when it comes to healthcare, the myriad of confidentiality and privacy concerns for CIOs and health information management administrators creates added complexity,” says Ken Mortensen, data protection officer at InterSystems. One slip-up and “IT leaders risk exposing [sensitive] health information, or, even worse, contributing to an unfortunate patient outcome.”

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